Support

We usually reply within two business days.

Contact us

Email support@example.com. Please include your iPhone model, iOS version and app version (Settings → About in the app), and a short description of what happened.

Before you write

• Days are missing. Check that Location is set to “Always” for FlySee in iOS Settings → Privacy & Security → Location Services. You can add any missing day in the Log.
• Photo import found nothing. Only photos with location data can be used. Make sure FlySee has access to your photo library, or grant full access instead of selected photos.
• No warnings arrive. Allow notifications for FlySee in iOS Settings → Notifications, and check the warning threshold in the app’s Settings.
• Data is not on my new iPhone. Make sure you are signed in with the same Apple ID and iCloud is enabled for FlySee.
• Subscription. Purchases are handled by Apple. Use Restore Purchases in the app, or manage your subscription in iOS Settings → Apple ID → Subscriptions.

Common questions

See Q&A on the home page.